A short note on how we handle returns, exchanges, and anything that arrives less than perfect.
Due to hygiene and safety reasons, opened or used products cannot be returned or exchanged.
If you receive a damaged, defective, or incorrect item, please contact us within 24–48 hours of delivery with photos/videos for a replacement or resolution.
Questions about a return or a damaged order? Email care@densova.com or message us on WhatsApp.